The new Bendigo Hospital of course is a critical investment by the Victorian government within the Loddon Mallee region and the city of Bendigo specifically. The hospital provides a fantastic digital platform, it’s a very technologically enabled environment and that platform has given us the opportunity to really commence our digital patient record journey. The first stage of that journey has been implementation of our Digital Medical Record, the DMR and that has I suppose started to pave the way for Bendigo Health and the region more broadly towards the key quality and safety improvements that can be expected through the implementation of electronic patient records. Well I guess there are two kind of domains that I think are critical at this point, one is the change management domain, these are clinical change projects that are supported by information technology, so I think we have been tracking our own performance in delivering and implementing clinical change but we have also then been tracking a number of benefits that we defined associated with the digital journey in particular benefits, some very hard financial benefits associated with the reduction of paper and the handling of paper and so forth but also benefits in relation to information availability to clinicians in real time in multiple places, for example so we have a defined process of tracking those benefits and monitoring those benefits and the metrics would say overall this is a good change for us. The vision, the strategic intent of Bendigo health and the region more broadly is really underpinned by the principle of one record across the geography for the patient available at the right place at the right time. Peter Faulkner, CEO

The Digital Medical Record project for Bendigo Health was a key platform for moving into our new hospital and we found that a smart hospital has to have the right architectures and has to have the platforms that enables us to move in stages process to electronic medical records, so the digital medical record project gave us that opportunity and has been a successful implementation both from a clinical sense and an administration sense, so if we look at the key benefits of digital medical records for Bendigo Health primarily around access to the digital record from anywhere at any time, it’s an old cliché but a true cliché that they say that paper records are only there for the individual and not to be really shared. The digital medical record allows us to share the patient information across a breath of our services of our care across aged care, community health, the acute and even into our psychiatry services. The key message from a digital medical record is that you would be able to share data widely across the organisation, its timely, its good quality capture and it’s a safe way to manage our data. Bendigo health was built as a smart hospital, there is certainly a lot of technology and a lot of integration complexity and part of that the digital medical record provides us with a platform that goes forward in a staged process to integration with a range of our legacy applications. Vision I think is the acknowledgment of data quality, if you’ve got good data quality and your capturing data quality by the bedside which you can do with a digital medical record that enables us to look at clinical analytics, business intelligence, population health management as we move forward. Bruce Winzar, Executive Direction Information Services & CIO

"Vitro's fantastic, I think its a very very good program, its elegantly simple to use and its actually quite intuitive... From a research perspective its really good because you can actually audit things very very easily" Assoc. Professor Andrew Lee

"And as a manager if there is a risman or an investigation that I've got to do, the patients gone home, I dont have to wait for medical records to then find the chart, bring it in, I can just access it all there" Petrea Oatey, Clinical Manager

"For me its communication across all areas, I think there are huge opportunities to give consistent reliable information, each time its written once, everyone can see it" Samara Szmaniak, Director Clinical Services

"There's no more losing charts of things like that which is handy" Jane Phillips, Registered Nurse

"I'm a big fan of Vitro, it allowed me to be very productive in my day... I can upload photos from the home visits I go on, I am also able to draw on those photos aswell" Shannon Berry, Occupational Therapist

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“Vitro has allowed us to reduce patient admission time by up to 16%. For patient re-admission, the time saving has been even greater, at up to 22% and only a couple of months later this has now been reduced to 50%. This time saving has a major benefit to our children, their parents and guardians and their care givers.   Stress, administrative burden and clinical risk have all been impacted and reduced”. Kerry McLaverty, Clinical Services Manager, LauraLynn, Ireland Children’s Hospice

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"We met Sláinte's CEO and their people, they have literally taken our medical record issue and computerised it… just imagine what that can do to revolutionise the way that we take care of the children in future. It’s going to augment the way children are helped and they did it with this wonderful smile, energy and enthusiasm that you can't even quantitate." - Dr Bill Magee, D.D.S, M.D., Co Founder & CEO, 

'A paper medical record is good because it allows you to look after that one patient but imagine having an EMR then you are able to understand what’s happening with hundreds or thousands of patients. Vitro has unleashed this amazing opportunity to understand our patients." - Ruben Ayala, M.D. Senior Vice President Medical Affairs of Operation Smile.

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"Vitro is an amazing solution because it lets us take the existing paper workflow that Operation Smile has done such a great job developing, and put that on tablet devices without changing the look and feel of the workflow, and so for the clinician who is already used to the paper workflow, they have that same workflow but now it is on a tablet and we are able to digitise that workflow." Paul Smolke, Industry Managing Director, Worldwide Health, Microsoft