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"Neil Jordan, Worldwide General Manager of the Health Industry for Microsoft. Doctors, specialists and other healthcare professionals need to be able to share the most up-to-date information, whether they are in a hospital or clinic, treating a patient, travelling between facilities or teleworking. They need communication and collaboration tools that help them connect with each other and with critical information to improve their performance and reduce errors."


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“make them use it” is not a valid EMR adoption strategy



"Of course we are all aware that a traditional EMR rollout is a huge financial commitment (thus raising the financial risk considerably, in addition to the operational risk of upending the healthcare organisation for a minimum of two years while the project is implemented). In many cases, those risks are well flagged and whilst typically underestimated, they have at least been given strong consideration. However the biggest risk to such a project is usually one that doesn’t receive much attention – user adoption"


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EMR Implementation – Big Bang or Phased Approach?



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Proposed Changes to the Irish Health Sector – Money Follows the Patient...

Proposed Changes to the Irish Health Sector – Money Follows the Patient...

Mark Grant - Business Services Manager, Sláinte Healthcare

Author: Mark Grant/Friday, May 2, 2014/Categories: Insights

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There are many changes taking place in the Irish Health sector at the moment, focusing primarily on the current health system model. Let’s take some time to review these changes, focusing pre-dominantly on the Department of Health draft paper for consultation – Money follows the Patient.

www.dohc.ie/publications/MoneyFollowsthePatient_HFPP.html

Background

The Irish Public Hospital system currently treats both public patients and private patients. The Public system is two-tiered with significant advantages for private patients.

Public Hospitals utilise a direct payment system with Insurers to recompense the hospital for treatment provided to insured private patients. This is based upon the bed occupancy of private patients, and recent changes to legislation have introduced additional regulation regarding the admission of such patients. 

The vast amount of the remainder of public hospital funding coming as block funding from the Health Service Executive (HSE). As part of the current Government’s plan to move towards Universal Health Insurance (UHI), this will require a different funding model to what is currently in place. ‘Money follows the patient’ forms one of the main elements to facilitate a UHI model. 

The purpose of ‘Money follows the patient’ is the following:

  • Ensure a fairer system of resource allocation where hospitals are paid for the quality of care they deliver.
  • Drive Efficiency in provision of high quality hospital services.
  • Increase transparency in the provision of hospital services. 
  • Ultimately support the move to an equitable, single–tier Universal Health Insurance (UHI) where every patient is insured and their care financed on the same basis.
Approach

There are a number of options for implementing ‘Money  follows the Patient’ ranging from a daily patient rate (per diem), to procedure based pricing (‘fee  for service’) to prospective case-based payment. 

International evidence shows the case-based system as the best possible financing solution. The case based system known as Diagnosis Related Group System (DRG’s) is the method to be used to meet the purpose of ‘Money follows the Patient’.

The DRG approach classifies episodes into a number of manageable categories based on clinical condition and resource consumption. 

Defining the Service Scope

Inpatient and Daycase services are to a significant extent an interchangeable product, evident in the fact that inpatient and daycase services share the same legal status. Emergency care, by contrast constitutes a distinct product which provides an unplanned rapid response service for the general population, would therefore fall outside of the ‘money follows the patient’ system. The same would apply to long-term care & outreach and teaching services. 

Outpatient Services – which fundamentally fall under two types of services 

  1. Assessment Services (Consultation or diagnostic testing)
  2. Services which represent a response to a particular diagnosis or assessment.
The response services will essentially be considered interchangeable with inpatient services and therefore be incorporated in a DRG approach. However assessment services would be financed separately from the main episode of care. 

In essence Money follows the patient payment system must encompass inpatient, daycase and certain comparable outpatient services. 

It is proposed that in order to gain efficiency and quality for the money follows the patient system, it would be that services should not be defined by reference to the setting, but be defined by the reference to the episode of care provided.  

This would be underpinned by national clinical guidelines as set by the National Clinical Effectiveness Committee (NCEC), and the formation of hospital groups to move away from the current hospital categorisation models. 

Designing the Price 

In terms of designing the price, ‘Best practice’ prices using, normative patient level costs is identified as the best approach to delivering quality care in the most appropriate setting. It was felt this approach had advantages over prices based on average costs, and below average pricing. 

However, difficulties surround implementing this approach quickly, so it is more feasible to begin with setting prices by reference to average costs but with a view to implementing best practice prices on an incremental basis. 

Governance Structures

The Governance structures surrounding the money follows the patient approach is one that is significant, and must operate within a clear and coherent regulatory framework. 


The idea is that hospitals would receive a fair and transparent price for the care delivered, and encourage the provision of quality care in the most efficient manner. The information submitted by hospital groups would be subject to audit and to set national prices for the coming year, and to inform structured consultation with all stakeholders on any proposed changes to the DRG system. The idea being that the pricing system would be subject to continual modification so that it remains fair and fit for purpose. 

Implementation

In order to implement, some specific building blocks will be required. Communication of the new funding model will be of utmost importance. 

Development of the price formulation will be a major building block. This will include a robust coding and classification system for the scope of episodes associated with money follows the patient, and a DRG system to fully support the policy of case-based funding based on best practice prices. 

A claims management system will also be required that has established an electronic interface between the local and central systems. 

It has to be stated that implementation of ‘Money follows the patient’ represents a radical move away from grant allocation, and is being implemented against a backdrop of major financial constraint, and that considerable challenges lie ahead.



Mark Grant - Business Services Manager, Sláinte Healthcare



Mark joined Sláinte Healthcare in 2011. As Business Services Manager he has responsibility for teams working on Hospital sites, to improve the private health insurance claim revenue cycle for clients in the Irish market. Mark has over 10 years’ experience in project management and commercial roles both in Ireland and the UK and holds a Bachelor of Science degree and an MBA. Mark believes technology can deliver significant process improvements for hospitals.
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