Published on Monday, October 21, 2019

MyNetcare – Enabling Virtual Health Care

Vitro Software Community Health Care Solutions

The award winning MyNetCare project was a finalist at the 2019 NSW Health Awards this month. We are proud to be part of the MyNetCare team, as the technology partner providing the digital community care platform / clinical handover tool. The NSW Health Awards recognise innovative and sustainable health programs that deliver outcomes that matter to patients and invest in the wellness of the NSW community. NSW Health, part of the NSW Government is the largest public health system in Australia, with more than 220 hospitals and over 117,000 dedicated full time staff. The largest employer in the southern hemisphere, they deliver world-class, innovative and contemporary healthcare for the people of New South Wales.

MyNetcare – Enabling Virtual Health Care

Caring for vulnerable people with complex needs, particularly those with serious advanced illness, involves multiple services and health care providers. Care can be poorly integrated, leading to sub-optimal experience and outcomes for patients and their families and inefficient use of health care resources. MyNetCare was developed through a regional alliance of services which recognised that improvement would only come through collaboration and breaking down service barriers. MyNetCare is a co-designed model of care delivered by a virtual team of partner organisations, incorporating supportive care navigation practices and the use of a patient authorised clinical handover tool.

The program evaluation using pre and post enrolment data demonstrates positive outcomes against all objectives, including 37% reduction in ambulance utilisation, 19% reduction in emergency department presentations and 20% reduction in hospital admissions. For the limited enrolement project, this resulted in estimated savings of 618 hospital bed days and a return on investment of $3.89 for every $1 invested.

www.health.nsw.gov.au/innovation/2019awards/Pages/mynetcare.aspx

To understand more about the MyNetCare solution visit www.vitrosoftware.com/Community/News/ArtMID/6298/ArticleID/359/MyNetCare-a-better-experience-for-patients-with-advancing-illness

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MyNetcare – Enabling Virtual Health Care

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MyNetcare – Enabling Virtual Health Care

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