South Pacific Private, Australia’s leading treatment centre for addiction, trauma and mental health conditions has implemented Vitro Elements, Vitro Software’s specialist Mental Health Digital Medical Record. The four-month implementation meant that staff and patients benefitted quickly, with patient clinical information being captured digitally at the patient’s side.
“We chose Vitro Software’s Mental Health solution because it enabled us to move to a fully digital environment quickly and safely,” says Amy Orsatti, Quality/Systems/Research Manager. “Moving from paper to Vitro’s Mental Health Digital Medical Record was an easy process – it is a familiar, intuitive system that required less than two hours training for our clinicians. It really is simple to use. We have already seen a significant reduction in our staff administrative workload, searching for and updating patient information,” she adds.
“Having access to our patients’ information on the move has had a hugely positive impact on how we work. It will go a long way to eliminating the costs and challenges of managing paper patient records. We have already seen an improvement in our real-time reporting of patient information, and this ultimately allows us to focus our time on treating patients,” explains Ms Orsatti.
“We pride ourselves on providing our patients with best-in-class care, so having a patient’s clinical information at the touch of a button is invaluable and allows us to further enhance the care we provide,” says Narelle Mann, a Registered Nurse at South Pacific Private. “Using Vitro is simple, it is really intuitive to use, and it meets the national standards.”
“The success of this project is testament to the work of the South Pacific Private team, and our own team who together implemented Vitro’s specialist Mental Health Digital Medical Record in just four months, and also in a completely virtual environment,” says David Nash, Vitro Software Chairman and CEO. “We are delighted to be working with South Pacific Private who have such dedication to the people they treat.”
For almost 30 years, South Pacific Private on Sydney’s Northern Beaches in Australia has been at the forefront of addiction and mental health treatment. Their team is proud to have helped over 12,000 people and their families start their recovery journey and find freedom.
Opening in 1993, South Pacific Private became Australia’s very first treatment centre equipped to treat addiction, trauma, and mental health conditions in parallel – and to treat them within an integrated, holistic program that incorporates partners, friends, and family. They believe their pioneering program offers the best treatment available in the southern hemisphere because it brings together physical, psychological, and emotional healing.
It’s an approach which has made South Pacific Private Australia’s leading treatment centre, a position they proudly maintain today.
As a fully-accredited, 54-bed private hospital, South Pacific Private offers the very highest levels of clinical expertise. Every client is welcomed by a full team of specialists dedicated to providing wraparound support including medical detox, specialist nursing care, psychiatric assessment and treatment, counselling, psychotherapy, group therapy, educational lectures and ongoing, individualised case management.
As well as their comprehensive inpatient program, they offer day programs, online programs, and a variety of specialised workshops. They pride themselves on accessibility and affordability, with most of their services covered by major private insurers.
Whether someone is considering treatment for the first time, worried about a loved one or seeking to fortify their recovery skills, South Pacific Private is committed to delivering expert support with the highest levels of respect, inclusivity, compassion and care.