Billy Diggin outlines a "Dear Santa wishlist" for healthcare providers looking to move away from the inefficiencies of paper. "We run a mid-sized hospital, we are its management and its clinicians. We have tried to be good in 2014, we have tried to give the best patient care. We have great people, we have great protocols, but..."

Billy Diggin looks at Boonstra & Broekhuis's review of EMR barriers. They identified eight categories, four are quantitative and four qualitative, all of which are inter-related.