We take great pleasure in announcing a new branch in Christchurch, New Zealand, opening in June 2021. The support branch is led by a highly-experienced Vitro engineer who is native to Christchurch and returning to New Zealand to lead the team there following several years in Vitro Software's Dublin office. Our branch will significantly bolster our engineering and support function in the region, doubling the operational capacity and hugely benefit our clients in Australia and New Zealand. We look forward to introducing you to the team in the coming months.

Vitro Software CEO, Dave Nash says, “We are delighted to be opening a branch in New Zealand. This is an exciting time for us as we further increase our support for clients in the region. We look forward to having a team in New Zealand to complement our long-established Sydney office and continued growth."

Vitro Software has extended its Breast Screening Digital Medical Record to now offer an end-to-end solution for Breast Screening organisations. In addition to the management of clinical information during the assessment process, the Vitro Digital Medical Record now includes client administration functionality and clinical management of the screening process. The Vitro Breast Screening solution can manage the entire screening process, from initial invitation to screening appointments, scheduling, client communications & reminders, follow up appointments and the management of the client's clinical documentation from start to finish. Vitro's end-to-end solution will help Breast Screening organisations eliminate paper, save time, reduce administrative workload including duplication of data entry, optimise client throughput and provide an improved service to their clients.

BreastScreen Victoria (BSV), the Victorian Government’s breast cancer screening program, went live with Vitro Software’s specialised Breast Screening Digital Medical Record (DMR). Staff at St Vincent’s BreastScreen, located at St Vincent’s Hospital, Melbourne have now moved away from paper records and physical whiteboards. Staff now manage all client records digitally. They can track a client’s assessment journey directly from their workstations using a fully digitised Client Journey Board. The Journey Board colour-codes the client status in real time assisting staff to track client progress through the assessment clinic, creating operational efficiencies for BSV and providing clients with an improved experience... 

At Vitro Software we undergo regular audits for the internationally recognised ISO 9001:2015 standard by an independent certification company. This is to ensure our quality management system is operating at its best. Our QMS acts as a framework to ensure we deliver the best possible service to our clients, so we are delighted when we receive independent validation of our systems. As 2020 has been the year of going virtual, our team and the independent auditors worked together this year to remotely go through the auditing process, and we are delighted to receive certification until 2023.

Digitised records are a key component for successful healthcare. Paper-based records are not just inefficient and take up space, “they also carry the risk of spreading infection”, Nash said. There is a risk of them getting lost, Nash points out. It’s not unusual for hospitals to transfer records around cities “in the back of taxis and even the basket of bicycles”. That’s before you factor in the risks of doctors’ handwriting. EMR is a more efficient, lower-cost option for hospitals that includes the eradication of unnecessary duplicate tests and provides better outcomes for patients, he added. It’s also an area in which Ireland lags.